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Store Policy

Because We Care

At Peanut's Pet Hampers, we want to give our customers the most enjoyable shopping experience. That’s why we believe that our store policies should be fair, clear and transparent. There are no returns on any products in the Peanut's Pet Hampers.

Shipping 

How It Works

All of Peanut's Pet Hampers come with free shipping in Australia.

Shipping is done from regional North Central Victoria via standard post with orders which may take 3-5 days for delivery same state and 5-9 in all other States of Australia. Processing of orders is completed as soon as possible after receiving your order.

You may also be buying as a present or gift, in which case you are able to include a separate shipping address at the payment process for your hamper gift to be sent, as a surprise.

You may authorise to have your hamper left in a secure location, if safe to do so.

Privacy Policy

Your Data is Secure

 Here at Peanut's Pet Hampers we  use third-party banking to verify payment, we do not store any personal information once your order has been processed.

Your  privacy is of the highest importance to my business.

Returns

It is your responsibility to verify the delivery address you've provided us is the correct one and you make every reasonable effort to accept delivery. We will do our best to re-deliver your hamper but you may incur additional delivery fees under the following circumstances:

  • Delivery was attempted and a card was left or the recipient did not pick the package up from pickup location.

  • The address details are incorrect or insufficient.

  • The package could not be delivered due to accessibility or other issues with the premises and the courier could not contact the recipient.

  • The delivery was rejected.

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